Saonuva Aesthetics LLP collects information that users provide through BioSnap, enquiry, account, purchase and support forms. This may include identity and contact information, wellness responses, programme interests, transaction details and technical information required to operate the service.
Information is used to provide requested services, generate wellness reports, contact users, manage accounts, fulfil orders, maintain records, improve service quality and meet legal or regulatory obligations.
BioSnap and related responses may contain sensitive wellness information. Access is limited to authorised personnel according to role. Users should not submit emergency information through the website.
Information may be shared with authorised service providers only where necessary for hosting, communications, payment, delivery, testing or professional review. Records are retained only as long as reasonably required for the stated purpose, operational needs or applicable law.
Users may contact Saonuva to request correction of inaccurate information or raise privacy concerns. Support: +91 98937 55337. Grievance: +91 81201 52000.
This policy is an operational draft and should be reviewed by qualified Indian legal counsel before commercial launch.